Privacy Policy

Notice of Privacy Practices – The B-12 Store Puerto Rico

Effective Date: July 21, 2025

This notice describes how your medical and personal information may be used and disclosed — and how you can access this information. Please read it carefully.

Who Follows This Notice

This policy applies to The B-12 Store Puerto Rico and all authorized team members who handle your medical or personal information.

Our Commitment to Your Privacy

We understand that your health information is personal. At The B-12 Store, we are committed to protecting your privacy and maintaining the confidentiality of your records. Your data is used only to provide safe, high-quality care and to comply with applicable laws.

How We May Use or Share Your Protected Health Information (PHI)

When you become a patient, you authorize us to use and disclose your PHI for treatment, payment, and healthcare operations (“TPO”):

• Treatment: To coordinate and manage your healthcare services.

• Payment: To obtain payment or verify insurance coverage.

• Healthcare Operations: To evaluate services, ensure quality, or meet licensing and compliance requirements.

Other Uses and Disclosures

• Appointment reminders or follow-up communications.

• Disclosures required by law or to public health authorities.

• Internal quality improvement or training activities.

All disclosures are limited to what is permitted under applicable privacy laws and regulations.

Website Privacy and Data Management

Our website collects only the information you voluntarily provide (such as your name, email, or phone number) to respond to inquiries or deliver requested services. We do not sell, rent, or share personal information.

Your Rights

You may:

• Request access to your personal data.

• Request corrections or updates.

• Request deletion of your data.

• Opt out of future communications.

To exercise these rights, contact us using the information provided on our website.

Cookies and Analytics

We use cookies to enhance user experience and understand site traffic. Cookies do not collect personally identifiable information.

Data Security

We maintain appropriate physical, electronic, and administrative safeguards to protect your data. Sensitive information transmitted online (such as through forms) is encrypted and stored securely. Only authorized personnel have access to personal or medical information.

Compliance and Updates

This notice complies with all applicable privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and Puerto Rico health privacy laws.

We reserve the right to update this policy as needed and will post the revised version on our website with the effective date clearly indicated.